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FAQs

Frequently asked questions about Componentry and bike maintenance

Getting Started & Setup

Learn how to set up Componentry and connect your accounts

What is Componentry and how does it work?

Componentry is a bike maintenance tracking app that monitors the usage and wear of every component on your bicycle. It automatically syncs your rides from platforms like Strava, Garmin, and Wahoo, then calculates wear on each component based on distance, duration, and riding conditions. You receive notifications when parts approach their service life, so you can replace them before they fail. Think of it as Strava for your bike components.

How do I connect Componentry to Strava?

To connect Strava, go to your account settings and select 'Integrations'. Click 'Connect Strava' and authorize Componentry to access your activity data. Once connected, your rides automatically sync and update component wear. Componentry can also sync bike assignments back to Strava, keeping both platforms in sync.

Can I use Componentry without Strava?

Yes, Componentry works independently of Strava. You can connect Garmin or Wahoo instead, upload activity files directly (.fit, .gpx, .tcx formats), or manually log activities. The component tracking and maintenance features work the same regardless of how you record your rides.

How do I add my bikes and components?

Navigate to the Gear section and click 'Add Bike'. Enter your bike details including manufacturer, model, and year. Then add individual components like chains, cassettes, brake pads, and tires. You can specify installation dates to track component age and set custom wear thresholds based on manufacturer recommendations or your own experience.

Does Componentry work with multiple bikes?

Yes, Componentry is designed for cyclists with multiple bikes. You can track road bikes, gravel bikes, mountain bikes, and trainers all in one place. Each bike has its own component inventory, and the smart matching system automatically assigns activities to the correct bike based on device data from power meters, sensors, or bike computers.

What data does Componentry need to get started?

To get started, you need your bike information (make, model, year) and the components you want to track. Optionally, connect a fitness platform like Strava for automatic activity sync. If you know installation dates or current mileage for components, adding this information provides more accurate wear predictions from day one.

Component & Wear Tracking

Understand how Componentry monitors your bike components

How does Componentry calculate component wear?

Componentry calculates wear using distance, duration, and activity count from your synced rides. Each component type has different wear thresholds based on industry standards. For example, chains are monitored at 0.5% and 0.75% elongation thresholds as recommended by Park Tool. The system also uses AI models that learn from your riding patterns and conditions (wet, gravel, road) to provide personalized predictions.

What types of components can I track?

You can track virtually any bike component: chains, cassettes, chainrings, brake pads, rotors, tires, cables, housing, bar tape, cleats, bottom brackets, headset bearings, suspension, and more. Electronic components like Di2 and AXS batteries, power meters, and bike computers can also be tracked with battery charging reminders.

When should I replace my bike chain?

Replace your chain when it reaches 0.5% elongation for 11 and 12-speed drivetrains, or 0.75% for 8-10 speed systems (Park Tool standards). For most riders, this occurs between 2,000 to 5,000 km depending on riding conditions and maintenance. Componentry tracks your chain usage and alerts you before reaching these thresholds, helping you avoid cassette damage from a worn chain.

How accurate are the wear predictions?

Wear predictions combine manufacturer recommendations, industry standards, and AI models trained on your riding patterns. Accuracy improves over time as Componentry learns your maintenance habits, riding style, and environmental conditions. You can also calibrate predictions by logging actual replacement events, helping the system refine estimates for your specific usage.

Can I track electronic components like Di2 and AXS batteries?

Yes, Componentry tracks electronic shifting systems including Shimano Di2, SRAM AXS/eTap, and Campagnolo EPS. You can set charging reminders based on time or usage intervals, receive low-battery alerts before rides, and track battery health over time. The same applies to power meters, bike computers, and other electronic accessories.

What is the Digital Twin technology?

The Digital Twin is a virtual model of your bike that tracks every watt and rotation. It accounts for factors like torque loads, environmental contamination, and lubrication efficiency to predict component degradation. Rather than guessing when parts need attention, the Digital Twin uses real-time telemetry from your rides to provide data-driven maintenance recommendations.

How does a worn chain damage my cassette?

A worn chain elongates and no longer sits correctly in the cassette teeth. The harder steel of the chain grinds against the softer alloy of the cassette, accelerating wear on both components. Replacing a chain at 0.5% wear can extend cassette life by 3-4 times. A $30 chain replacement can save a $200+ cassette. Componentry alerts you before this cascade damage occurs.

Integrations

Connect with Strava, Garmin, Wahoo, and more

Which fitness platforms does Componentry integrate with?

Componentry integrates with Strava, Garmin Connect, and Wahoo. Activities sync automatically from these platforms, updating component wear based on your rides. You can connect multiple platforms simultaneously if you use different devices or apps for recording activities.

How does automatic activity sync work?

Once you connect a platform like Strava, new activities are automatically imported within minutes of completion. Componentry reads the activity data including distance, duration, elevation, and device information, then applies this usage to all components on the matched bike. No manual logging required.

Does Componentry sync bike data back to Strava?

Yes, Componentry features two-way Strava sync. When you assign a bike to an activity in Componentry, that assignment can be pushed back to Strava. This keeps your gear statistics consistent across both platforms without duplicate effort.

How does smart bike matching work?

Smart matching uses device data from your activities to automatically identify which bike you rode. When Componentry detects a power meter, speed sensor, or bike computer linked to a specific bike, it assigns the activity accordingly. You can link devices to bikes in the Devices section, and set primary/secondary matching priorities.

Can I upload activity files manually?

Yes, you can upload .fit, .gpx, and .tcx activity files directly. This is useful for activities not recorded on connected platforms, or when you want to import historical data. Navigate to Activities, select 'Upload', and choose your files. Components will be updated based on the activity data.

Reminders & Notifications

Set up alerts for maintenance and battery charging

What types of maintenance reminders can I set?

You can set time-based reminders (weekly, monthly, annually, or custom intervals) and component-specific reminders. Common examples include weekly chain lubrication, monthly brake inspection, quarterly cable check, annual suspension service, and tubeless sealant refresh every 3-6 months. Each reminder can be linked to specific bikes or components.

How do wear-based notifications work?

Componentry automatically monitors component wear against defined thresholds. When a chain approaches 0.5% elongation, brake pads near minimum thickness, or any component reaches its service interval, you receive a notification. These alerts are triggered by actual usage data, not arbitrary time schedules, so they reflect your real riding patterns.

Can I receive push notifications on my phone?

Yes, the Componentry mobile app supports push notifications for iOS and Android. You can receive alerts for activity processing, component wear warnings, maintenance reminders, and battery charging needs. Notification preferences can be customized per notification type.

What notification channels are available?

Componentry offers three notification channels: in-app notifications (visible in the web and mobile dashboards), email notifications (sent to your registered email), and mobile push notifications (via the iOS/Android app). Each notification type can be independently enabled or disabled per channel based on your preferences.

How do I set up battery charging reminders?

Add your electronic components (power meter, Di2, AXS, bike computer) in the Devices section. Then create a reminder linked to that device with your preferred charging interval. You can set time-based reminders (e.g., charge every 2 weeks) or receive alerts based on estimated battery usage from your riding activity.

Can I customize reminder intervals?

Yes, all reminder intervals are fully customizable. While Componentry suggests defaults based on manufacturer recommendations, you can adjust intervals to match your riding conditions, maintenance preferences, and experience. Reminders can be set for any combination of days, weeks, or months.

Service Logs & Reports

Track maintenance history and generate reports

What are Service Logs and how do I use them?

Service Logs are records of maintenance performed on your bikes. Each log tracks the date, work performed, components serviced, and any notes. Service Logs progress through states: New (planning), Booked (scheduled with a mechanic), and Completed (work finished). They provide a complete maintenance history for each bike.

Can I generate reports for my bike mechanic?

Yes, Componentry generates professional Service Reports that you can share with your mechanic via email or download as PDF. Reports include complete bike information, all installed components with current wear statistics, items flagged for service, and your notes. This helps mechanics understand exactly what needs attention.

How do I track component replacement history?

When you complete a Service Log, you can retire old components and add new replacements. The retired component's history is preserved, and the new component is linked to it. This creates a complete chain of custody showing every component that has been installed on your bike, with dates and mileage for each.

Can I use service logs for insurance or warranty claims?

Yes, Service Reports provide documented proof of maintenance history. They include dates, mileage, components serviced, and work performed. This documentation can support warranty claims by demonstrating proper maintenance, or insurance claims by providing detailed equipment records. Crash-related services can be specifically flagged for documentation purposes.

What information is included in a service report?

Service Reports include: bike details (manufacturer, model, year), complete component inventory with wear statistics (distance, time, percentage), items marked for service or replacement, service notes and requested work, service provider information if applicable, and generation date. Reports are formatted for easy reading by mechanics or for your personal records.

Billing & Account

Pricing, subscriptions, and account management

Is there a free trial?

Yes, Componentry offers a 2-month free trial with full access to all features. No credit card is required to start. You can cancel anytime during the trial period without being charged. This gives you enough time to connect your accounts, add your bikes, and experience the value of automated maintenance tracking.

How much does Componentry cost?

After the 2-month free trial, Componentry uses simple subscription pricing. Current pricing is available on the Plans page. We believe in straightforward pricing without hidden fees or complicated tiers. As a companion app for your bike, we keep pricing as simple as the concept itself.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees or long-term commitments. If you cancel, you retain access until the end of your current billing period. Your data remains available if you decide to resubscribe later.

What payment methods do you accept?

Componentry accepts all major credit cards including Visa, Mastercard, American Express, and Discover. Payments are processed securely through our payment provider. We do not store your full credit card details on our servers.

Where can I find my invoices?

Invoices are available in your account settings under the Billing section. You can view, download, and print invoices for all past payments. Invoices are also emailed to your registered email address after each successful payment.

Do you offer team or family plans?

Componentry supports team accounts for households, clubs, or groups who want to share bike management. Team members can be invited to collaborate on bike maintenance while maintaining individual preferences. Contact us for specific team pricing and setup assistance.

Mobile App

Using Componentry on iOS and Android

Is there a Componentry mobile app?

Yes, Componentry has native mobile apps for both iOS and Android. Download from the App Store or Google Play Store. The mobile app provides full access to your bikes, components, activities, and reminders, optimized for on-the-go use before or after rides.

What can I do in the mobile app?

The mobile app offers full functionality including: viewing bike and component status, checking wear levels, managing reminders, reviewing activity history, receiving push notifications, logging service work, and accessing your dashboard. Everything syncs in real-time with the web version.

How do push notifications work on mobile?

Push notifications are delivered directly to your phone even when the app is closed. You can receive alerts for new activity sync, component wear warnings, upcoming maintenance reminders, and battery charging needs. Manage which notifications you receive in your account settings under Notification Preferences.

Is the app available on iOS and Android?

Yes, Componentry is available on both iOS (iPhone, iPad) and Android devices. Both apps offer the same features and sync with your web account in real-time. Download links are available on our website or search for 'Componentry' in the App Store or Google Play Store.

Does the app work offline?

The app requires an internet connection to sync activities and update component data. However, you can view previously loaded bike information and component status while offline. Any changes made offline will sync when you reconnect. For full functionality including activity sync and notifications, an internet connection is needed.
If you have any questions, please contact us

Know your bike, down to the individual component. Unlock more from your bike to keep it running at peak performance.

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