Troubleshooting Notifications

What to check when a notification doesn't arrive on the web, by email or on your phone.

Check the switch. Open Notifications in the sidebar and make sure that notification is on for the channel you expect. See Managing Notification Preferences.
Check the event happened. Notifications only go out when their trigger happens. A reminder notifies when it comes due, not when you create it; Activity Processed only follows a new ride. See Notification Types.
Check your connections. If rides have stopped arriving, look on the Apps page for a connection that needs reconnecting.

Web notifications collect behind the bell at the top of the sidebar. Select it to see them; the feed lists everything, read or not.
Filter the feed with All, Unread or Read if something seems to be missing.

Check your spam or junk folder and search for "Componentry". If you find a notification there, mark it as not spam so the next one reaches your inbox.
Check the email address on your account is the one you're looking at.

Make sure notifications for Componentry are allowed in your phone's settings, and that Do Not Disturb or a Focus mode isn't holding them.
Make sure you're signed in to the mobile app with the same account as on the web. Signing out stops push notifications to that phone.
On Android, set the app's battery usage to unrestricted if notifications arrive late.
Update the app, then sign out and back in. Signing in registers your phone for notifications again.

Email support@componentry.app with the notification type, the channel, and roughly when you expected it.